MANUFACTURE

What is Drain Mate made of?

Drain Mate is made of quality ABS plastic. There are no metal parts that could rust; no springs to lose down the drain and no rubber seals that can deteriorate over time.

Does Drain Mate meet any Australian Standards?

Yes, Drain Mate has been watermark certified to Australian standards and evaluated to WMTS-040:2022 Waste pipe connection outlets and gratings separate or integral. The watermark certificate issued is number 023117 and is current to 21 March 2024.

Where is Drain Mate manufactured?

Drain Mate is proudly 100% made in Australia by Jory Plastics Moulding, a family owned business based in Geebung, a suburb of Brisbane, Queensland.

Is Drain Mate’s design unique?

Yes, Drain Mate’s design is unique and previously had two registered designs with IP Australia, being Registration no: 151540 for the self closing door and Registration 151541 for the Drain Mate (cylindrical) unit. These two registered designs have exceeded ten years and consequently have ceased.

Guarantees and warranties

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

We provide a 12 month warranty for Drain Mate against product defects where it is used in accordance with the instructions that are provided with the product. The warranty is for a replacement Drain Mate unit. To make a warranty claim simply contact us via email enquiries@aussiedrainmate.com.au or contact Mark on 0400 193 821.